Sansure Brand FAQs
  • What is Sansure known for?

Sansure Biotech Inc. is an in vitro diagnostic solution provider with innovative gene technology as the core, integrating diagnostic reagents, instruments, and independent clinical laboratory services.

  • What is Sansure Biotech’s core advantage?

Sansure has developed a series of internationally leading core technologies and more than 500 products with performance exceeding the advanced level at home and abroad. Sansure provides six types of diagnostic technology, including One-tube Fast Release Technology, Advanced Magnetic Beads Technology, Fully-automatic Unified Sample Processing Technology, Multiplex Fluorescent PCR-amplification Technology, mPOCT Portable Molecule Workstation, and Immunological Technology.

In addition, Sansure is a National Demonstration Centre for the Application of Genetic Testing Technology and a National Joint Local Engineering Research Center for Genetic Diagnosis of Infection Diseases and Tumours.

  • When was Sansure established?

Sansure Biotech Inc. established in 2008. On August 28, 2020, SANSURE BIOTECH (Stock Code: 688289) was listed on the science and Technology Innovation Board of the Shanghai Stock Exchange.

  • Where is Sansure headquartered?

Sansure is headquartered in Changsha, China. The company has built the new Industrial Park in Shanghai and Beijing, and set up branches or affiliates in nearly 20 cities, including Guangzhou, Chongqing, and Xi’an. In addition, Sansure has also established subsidiaries in the United Kingdom, France, Indonesia, Philippines, etc.

  • What are Sansure’s value and mission?

Sansure’s value is IShare, and our mission is to provide all people with accessible and innovative genetic technologies, products, and services.

  • In what regions and countries are Sansure’s solutions available?

Sansure’s products and solutions have been introduced to more than 160 countries and regions around the world. In addition, Sansure has formulated the “5+10” overseas strategy, including five regions and ten countries.

  • What certifications do Sansure’s products have?

Sansure’s products have obtained certificates in over 65 countries, including NMPA, CE, MHRA, SFDA, ANVISA, TGA, etc.

  • What types of testing does Sansure perform?

Sansure can provide various testing services, including infectious disease prevention and control, cancer prevention and control, maternal and child health, blood screening, etc. In addition, Sansure has formed an integrated whole industry chain system solution integrating reagents, instruments, sequencing services, third-party medical testing services, and co-construction of molecular laboratories.

  • Where can I find more information about Sansure’s solutions?

Whatever your need is, Sansure’s diagnostic products and solutions can facilitate you to deliver optimal health care. You can check out here to get more information about our solutions.

  • How can I place an order with Sansure?

To place an order with Sansure, you can contact us and submit your requirements and message in the form. You can also contact us through email: Once we receive your message, one of our representatives will respond in time. We will then discuss how to meet your needs best, and we will strive to exceed your expectations.

  • Does Sansure offer customization services?

Sansure customizes various personalized services for customers, including laboratory design, customer exchange meetings, standard training, personnel ability assessment, and laboratory qualification certification service consultation. On the other hand, Sansure can provide full-scene solutions according to customers’ needs.

  • What type of warranty do Sansure’s products have?

Sansure insists on the accuracy and reliability of product testing. For example, Sansure implements strict quality management and hygiene and safety control in every link of the product production process. Additionally, Sansure has established an industry-leading whole-process quality control system starting from the most front-end raw material quality control. At the same time, the company has passed ISO 13485, ISO 9001, and other international quality system certifications.

  • Does Sansure offer any types of customer support or training?

Sansure Biotech Inc. adheres to the two-wheel drive of “innovation+service” and focuses on “customer service” as Sansure’s core competitiveness. We have a professionally trained service team and global front-line technical engineers who can also provide timely remote consultation and technical support. In the future, we will set up customer service centers worldwide to cover all international users and provide them with timely and effective training, after-sales, and other additional services.

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